The Gold Class designation lets you know we have trained technicians who know how to repair your vehicle properly. Approximately 20% of collision repair shops currently complete the rigorous training requirements needed to meet the Gold Class standard. Doug's Custom is the only shop in Mitchell and the surrounding area to have this training!
As vehicles incorporate more and more new materials and new technologies, current training has become increasingly important for proper repairs. We are trained to know:
- How to make the right decisions for a safe repair
- How to find hidden damage others may not see
- The latest repair procedures and technologies
- Which parts to repair and which to replace
Certified Assured Performance
Doug's Custom Paint & Body, Inc. has been officially certified by Assured Performance, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating automaker brand vehicles according to the manufacturer's specifications.
In achieving their certification, Doug's Custom Paint & Body, Inc. is now an integral part of the most advanced repair capable and efficient auto body repair network in the world. Adding to their credentials, Doug's Custom Paint & Body, Inc. is officially recognized by Assured Performance, Fiat, Chrysler, GM, Kia, Jeep, Dodge, Ram, and Hyundai.
Only 1 in 10 shops will meet or exceed the requirements for certification in the country. In order to become and remain certified, shops must meet the requirements as established by the auto manufacturers and pass an annual on-site inspection-audit. These requirements identify certified shops that have the proper tools, equipment, training, and facilities to safely repair the next generation of vehicles, ensuring the vehicle fit, finish, durability, value, and safety using advanced materials and technology.
World Class Warranty
As a direct repair facility, we work directly with insurance companies to process your insurance claims and keep the paperwork and hassles of the repair process to a minimum. With each repair we determine your individual needs and our staff will go the extra mile to ensure your complete satisfaction. From start to finishing touches, you can be assured that all repairs will exceed your expectations. Our highest priorities are to have 100% customer satisfaction, and to set new standards in the collision repair industry. Thanks to our professionally trained staff and cutting edge equipment and technology, most repair work is typically completed in days, not weeks or months, and is backed by the best guarantee in the business!